Privacy Policy

At craftoeg, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://craftoeg.com/.

1. About craftoeg

craftoeg is an online brand offering kitchen accessories, including kitchen cleaning, organization, and storage products.

  • Brand Name: craftoeg

  • Official Website: https://craftoeg.com/

  • Legal Entity: Changsha Wale Intelligent Technology Co., Ltd.

  • Unified Social Credit Code: 91430112MAEE40A19Y

  • Registered Address: Rooms 1-3, Packaging Workshop, South Side of Jinxing West Road, Wangcheng Economic and Technological Development Zone, Changsha City, Hunan Province, China

  • Customer Support Email: service@craftoeg.com

craftoeg.com is owned and operated by Changsha Wale Intelligent Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

2. Information We Collect

Depending on how you interact with our site, we may collect the following information:

  • Order and Billing Information: Your name, email address, phone number, shipping address, and payment details required for purchases.

  • Customer Support Information: The messages you provide when contacting us with questions, inquiries, or support requests.

  • Device and Browser Information: IP address, device type, browser information, and interactions with our website through cookies and tracking technologies.

3. How We Use Information

We use your personal information to:

  • Process payments and fulfill orders.

  • Communicate with you about your purchases.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Prevent fraud and ensure security.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

6. Data Security and International Processing

We implement reasonable technical and organizational security measures to protect your personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Your Privacy Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information.

9. Third-Party Websites

Our website may contain links to third-party sites whose privacy practices may differ from ours.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Brand Name: craftoeg

  • Official Website: https://craftoeg.com/

  • Legal Entity: Changsha Wale Intelligent Technology Co., Ltd.

  • Unified Social Credit Code: 91430112MAEE40A19Y

  • Registered Address: Rooms 1-3, Packaging Workshop, South Side of Jinxing West Road, Wangcheng Economic and Technological Development Zone, Changsha City, Hunan Province, China

  • Customer Support Email: service@craftoeg.com